The Art of the Upsell and Cross-Sell: Using Zoho CRM to Identify and Target Existing Customers for Growth
Let’s face it: selling to new customers is like dating in your 30s. You swipe left, swipe right, maybe get ghosted, and spend hours convincing someone that you’re worth their time—and money. Meanwhile, your existing customers are chilling in your inbox, thinking, “Hey, I already like this brand. Why not offer me more stuff?” This, … Read more